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Let us first say we understand you are on a budget. This is why we charge hourly and do not nickel and dime you with flat rates. The problem with flat rate services is there is a charge for everything. Before you know it you are into the cost of a new computer. The majority of calls we get are resolved within 1 to 2 hours.
On-Site and Pick up Rates are applied at $65.00 per hour for all labor, repairs and troubleshooting. This is when I come to your home, office or business. This also includes pick up service as well. Diagnostics are $25.00. We use discretion before performing work or charging you of course beyond the diagnostic fee. It's not always necessary to pay in repairs the cost of a new item.
Peripheral installations and upgrades $25.00 per item.This is intended for certain system upgrades that do not require troubleshooting. For example if you want to upgrade memory, or a video card. Add on a wireless card etc. The price includes the installation of the item, the necessary drivers and software that provide normal function. Provided you bring your computer to us.
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